Tech Support
Windows, Apple or Network Issues? We cover it all.
Problems with your computers means problems with your business. A single technical issue can easily amount to a sizable loss of productivity to your company. Being able to utilize a technical expert to quickly and efficiently resolve these issues is essential to restoring lost productivity to your company.
At Faster Planet our fundamental approach is to “treat the problem not the symptoms”. We combine years of experience and a wealth of knowledge gained from a multitude of industries and environments allows us to diagnose any issue and develop a plan of action to immediate resolve any issue.
For business systems based solely on Microsoft Windows or for environments that utilize a combination of Macintosh, Linux, and Microsoft Windows-powered servers and workstations, Faster Planet has the experience and depth to deal with the complexity of architecting, configuring, and maintaining an IT solution that is reliable, protected, fast, and aligned with your business objectives. Some of our consulting services include:
Basic to Advanced networked environments:
- All Microsoft Windows Server Operating Systems – Installation and Maintenance
- Microsoft Exchange Email Server Installation/Migration
- Network Setup and Administration
- Microsoft Windows Terminal Server “Remote Desktop Services” Installation
- Network Print Sharing
- Network File Sharing
- Network Backup & Data Protection
- Network Relocation Services
- PC & Macintosh Cross-platform Integration
- Secure Wireless Networking and Access Point Installation
- Firewall and VPN Configuration
Hardware:
- Upgrades and Reconfiguration of Older Hardware
- Hardware Support for all Notebooks and Desktops
- Peripheral Trouble-shooting – i.e. scanners, printers, mobile devices
- Mobile Device Management
Software:
- Operating System Upgrades (Servers and Desktops)
- Microsoft Windows Workgroup to Active Directory Migration
- Messaging/E-mail Trouble-shooting
- Internet Connection Trouble-shooting
- Software Auditing & Licensing Compliance
- PC-to-Mac and PC-to-PC Conversions
- Software Support, Installation & Trouble-shooting for all Microsoft Windows Programs Including:
- Microsoft Office Suites
- Accounting systems
- ERP systems
- CRM and line of business software
Give us a call at 866-55-FASTER to learn more.
Faster Planet’s engineers offer Mac OS X clients a variety of IT services such as desktop assistance, help with Apple Macintosh software, security and connectivity consulting, integration with Microsoft Windows networks, and one-on-one training. For business systems based solely on Apple Mac OS X or for environments that utilize a combination of Apple Macintosh, Linux, and MS Windows-powered servers and workstations, Faster Planet has the experience and depth to deal with the complexity of architecting, configuring, and maintaining an IT solution that is reliable, protected, fast, and aligned with your business objectives. Some of our Apple consulting services include:
Apple-Macintosh-PC Networking:
- Apple Network Setup and Administration
- Server Installation and Maintenance
- Network Backup & Data Protection
- Network Relocation Services
- Wireless Airport Installation
- Print Sharing for Mac Products
- Macintosh & PC Cross-platform Integration
- Microsoft Windows Networking Integration
Hardware:
- Upgrades and Reconfiguration of Older Apple Systems
- Hardware Support for all Apple Notebooks and Desktops
- Peripheral Trouble-shooting – i.e. scanners, printers, cameras, iPhone, & iPod.
Software:
- OS X Transition/Migration
- Operating System Upgrades (OS X & Server Upgrades)
- Messaging/E-mail Trouble-shooting
- Internet Connection Trouble-shooting
- Software Auditing & Licensing Compliance
- Mac-to-Mac and Mac-to-PC Conversions
- Software Support, Installation & Trouble-shooting for all Apple Programs
Give us a call at 866-55-FASTER to learn more.
Faster Planet IT consultants configure your software and network for optimum and secure performance. Enhance productivity with remote office connections, or safeguard your employees from bothersome spam – either way, we can help!
- Network security analysis
- Network performance evaluation
- Needs assessment
- Software licensing compliance
- Email migration & implementation
- Spam, virus & email protection
- Firewall & internet securities
- Remote office connection
- Off-site file services access
- Telco & internet projects
Give us a call at 866-55-FASTER to learn more.
OUR MISSION & VISIONMaking Technology An Asset For Your Business
Our mission is simple: make technology an asset for your business not a problem. Too many times we have seen other IT consulting firms recommend solutions that are not appropriate for the specific client’s business or will not take a business’ operations into their planning as they routinely bring down an entire business while they perform routine maintenance on a server. That is unacceptable. We won’t bring you down in the middle of the day because it is “a better time for us”. We work around your business. We strive to make technology integrate seamlessly with your business so your business can grow. As your technology partner, when your business grows ours will grow with you, therefore, we will work hand in hand with you to support your growth.
We seek long term relationships with our customers. At Faster Planet, we firmly believe that: “A sale is not the end of a transaction, but the beginning of an obligation.”
Microsoft Support
All Microsoft Windows Server Operating Systems – Installation and Maintenance
Microsoft Exchange Email Server Installation/Migration
Network Setup and Administration
Microsoft Windows Terminal Server “Remote Desktop Services” Installation
Network Print Sharing
Network File Sharing
Network Backup & Data Protection
Network Relocation Services
PC & Macintosh Cross-platform Integration
Secure Wireless Networking and Access Point Installation
Firewall and VPN Configuration
Hardware:
Upgrades and Reconfiguration of Older Hardware
Hardware Support for all Notebooks and Desktops
Peripheral Trouble-shooting – i.e. scanners, printers, mobile devices
Mobile Device Management
Software:
Operating System Upgrades (Servers and Desktops)
Microsoft Windows Workgroup to Active Directory Migration
Messaging/E-mail Trouble-shooting
Internet Connection Trouble-shooting
Software Auditing & Licensing Compliance
PC-to-Mac and PC-to-PC Conversions
Software Support, Installation & Trouble-shooting for all Microsoft Windows Programs Including:
Microsoft Office Suites
Accounting systems
ERP systems
CRM and line of business software
Apple Support
Apple Network Setup and Administration
Server Installation and Maintenance
Network Backup & Data Protection
Network Relocation Services
Wireless Airport Installation
Print Sharing for Mac Products
Macintosh & PC Cross-platform Integration
Microsoft Windows Networking Integration
Hardware:
Upgrades and Reconfiguration of Older Apple Systems
Hardware Support for all Apple Notebooks and Desktops
Peripheral Trouble-shooting – i.e. scanners, printers, cameras, iPhone, & iPod.
Software:
OS X Transition/Migration
Operating System Upgrades (OS X & Server Upgrades)
Messaging/E-mail Trouble-shooting
Internet Connection Trouble-shooting
Software Auditing & Licensing Compliance
Mac-to-Mac and Mac-to-PC Conversions
Software Support, Installation & Trouble-shooting for all Apple Programs
Email Support
Email configuration and integration on mobile devices (Android or iPhone)
Email Servers
Send us a message detailing what help you need with your email systems.